Toshiba Announced The Expansion Of The Recall Of Notebook Batteries

- Nov 11, 2016-

Toshiba information equipment (Hangzhou) Co. Ltd. will since November 10, 2016, to expand the manufacturing part of July 2013 to March 2014 recall of Satellite C40-A, Satellite Pro C40-A, Satellite C840, Satellite C50-A, Satellite C50D-A of Toshiba notebook computer with the battery, and in the process of maintenance replacement to the user of the battery (types G71C000FS110 and G71C000D7110).          

The recall of the affected batteries in the mainland of China is 5244.          

The recall range of the battery in the presence of overheating risks, may cause the risk of burning. For the battery within the scope of the recall, Toshiba information machine (Hangzhou) Co., Ltd. will be free for customers to replace a battery to meet the requirements of the battery, to eliminate hidden dangers.          

Toshiba information equipment (Hangzhou) Co. Ltd will be issued a recall plan since November 10, 2016 on the official website, that holds the affected consumers to stop using the battery type battery, and contact 400-820-2048 for replacement. Users can log on the official website ( to see if the battery is affected by the impact of the product, and through the customer service hotline (400-820-2048) to further understand the specific situation. Can also visit the AQSIQ website (, AQSIQ defective product management center website (, as well as concerned about the WeChat public number (AQSIQDPAC) to learn more information. In addition, the State Administration of quality supervision, AQSIQ defective product management center hotline: 010-59799616 reflect the implementation of the recall activities in the process of the problem or submit defects clues.

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